RoastIQBuyerLensHugoPricingBlogAbout
Book a demoSign inStart free →
SaliencyLab

SaliencyLab

Pre-spend creative intelligence

Overview

HomeSystem overview

Products

RoastIQ5-KPI diagnosticStep 1

Open BuyerLens only when RoastIQ leaves the buyer why unanswered

BuyerLensBuyer interviewsStep 2

Or let Hugo run the full pipeline from one conversation

HugoAI agentAgent

More

BlogNews & articlesPricingFree, Pro & EnterpriseAboutOur mission
Run a free diagnostic

Free plan · 3 analyses · No card required

Legal

Privacy policy

A practical explanation of how SaliencyLab handles account information, uploads, workspace access, and operational telemetry.

Public position

Truth-first on uploads, access, and vendor processing.

Last updatedMarch 29, 2026
Contactprivacy@saliencylab.com

This page describes the current product position. It should not be read as a claim of certifications or commitments that are not stated elsewhere in writing.

Policy overview

1. Information we collect

We collect information you provide directly when you create an account, upload content for analysis, or contact us for support.

  • Account information such as email, name, and company
  • Creative content uploaded for analysis
  • Usage data and product analytics
  • Payment information processed by billing providers such as Stripe

2. How we use your information

We use the information we collect to operate and improve the product.

  • Provide and improve analysis services
  • Process payments and manage subscriptions
  • Send important service updates and optional newsletters when consent is given
  • Create anonymized benchmarks and industry insights

3. Workspace access and telemetry

When you sign in, upload a creative, or open reports in the workspace, we collect the account, upload, and limited product telemetry needed to operate authentication, protect the service from abuse, and understand feature usage.

  • Authentication and account verification are handled through our identity provider
  • Workspace uploads are stored in private storage paths tied to your authenticated account
  • Operational telemetry is used for abuse prevention, reliability, and product analytics
  • Public example pages do not grant access to private workspace data

4. Data processing and AI

Uploaded content can be processed using third-party AI services, including OpenAI APIs, to generate analysis and insights.

  • Content is processed for analysis rather than marketed as open training data
  • Analysis results remain private to your account
  • Only anonymized, aggregated data contributes to benchmarks

5. Information sharing

We do not sell personal information. We share data only where it is necessary to operate the service or required by law.

  • With your explicit consent
  • With service providers operating under confidentiality obligations
  • When required by law or to protect our rights
  • In anonymized, aggregated form for research and benchmarking

6. Security

We implement standard measures intended to protect your information.

  • Encryption in transit and at rest
  • Access controls and authentication
  • Operational monitoring and review
  • Private storage paths for workspace assets

7. Your rights

You can ask to review, update, export, or delete your personal information.

  • Access and update account information
  • Delete your account and associated data
  • Opt out of non-essential communications
  • Request a copy of your data

8. Cookies and tracking

We use cookies and similar technologies to improve the product and understand usage patterns. Browser settings can be used to manage cookie preferences.

9. International transfers

Your information may be processed in countries other than your own, and appropriate safeguards are used where required.

10. Changes to this policy

We may update this privacy policy from time to time. Material updates will be reflected on this page alongside the updated date.

Related pages

Security overviewTerms of serviceContact the team
Book a Demo

Signup to our newsletter

SaliencyLab

Pre-spend creative intelligence
for digital advertising.

Product

RoastIQBuyerLensHugoFree ToolsPricing

Company

AboutBlogMethodologyContact

Resources

Sign inRun diagnosticBook a demoChangelogStatus
TermsPrivacyCookiesSaaS Terms

© 2026 SaliencyLab | All rights reserved.