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Terms of service

The operating terms for using SaliencyLab, written to stay clear about what the product does, what users are responsible for, and what is not being promised.

Terms overview

1. Agreement to terms

By accessing and using SaliencyLab, you agree to these terms. If you disagree with them, do not use the service.

2. Description of service

SaliencyLab provides creative intelligence and analysis workflows, including RoastIQ diagnostics, workspace tools, and related reporting surfaces.

3. User accounts

You are responsible for maintaining the confidentiality of your credentials and for activity under your account. Notify us promptly if you believe access has been compromised.

4. Content and data

You retain ownership of content uploaded to the service. You grant us the limited rights needed to process and analyze that content in order to provide the product.

We may use anonymized and aggregated data to improve benchmarks and product understanding, but we do not market your uploaded creative as public training data.

5. Acceptable use

You agree not to use the service in ways that are unlawful or harmful.

Do not upload content that violates intellectual property rights
Do not use the service for illegal or unauthorized purposes
Do not attempt to reverse engineer, interfere with, or abuse the service
Do not upload malicious code or harmful content

6. Payment terms

Paid plans are billed in advance on the applicable monthly or annual cycle. You may cancel according to the billing and subscription controls available in the product or by contacting the team.

7. Limitation of liability

The service is provided on an as-is basis without warranties of every possible outcome. SaliencyLab is a decision-support product and does not guarantee campaign performance, lift, or downstream business results.

8. Changes to the service or terms

We may update the product or these terms over time. Material updates will be reflected on this page.